FAQ

Once your order is placed, please allow 1-5 days for processing and an additional 5-7 business days for shipping on ALL orders. Business days range from Monday-Friday, weekends and national holidays are NOT included. Any delays due to COVID and holiday seasons are out of our control.)

Tracking numbers are generated approximately 3-5 business days from the day of ordering and will be emailed to you once your order ships. 

We use the USPS PRIORITY for all shipments, including international. REMEMBER the processing time remains the same on ALL orders. 

Unfortunately, we are NOT responsible for lost or stolen items. Please contact the shipping carrier (USPS) to inquire about your package.

 

APPAREL RETURN/EXCHANGE POLICIES BELOW:

Due to the nature of the fast paced, ever changing fashion industry, all sales are FINAL and returns are not offered. 

To ensure utmost product quality, we check all of our merchandise before processing. However, in the rare occurrence that damaged items are received, we will accept the return of a defective order. Please email us photo evidence of the damaged merchandise to info.lacedbyleah@gmail.com; the return inquiry must be done within 15 days of your order’s ship date. Once your claim has been reviewed and approved, we will follow up via email with your return instructions. Your return will be processed after the returning shipment has been received by our store. 

Please feel free to contact us with any of your questions, concerns and honest feedback!

 

Returns by Mail

 

Send your package to: 

Laced by Leah LLC

4302 Academy Dr 

Opelika, AL 36831-3374